Customer Service Representative


  • Respond promptly to customer inquiries and resolve issues effectively.
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure satisfaction.
  • Maintain a thorough understanding of the company's products and services.
  • Process and maintain orders, forms, applications, and requests in a timely and accurate manner.
  • Communicate and coordinate with internal departments to address customer needs.
  • Keep accurate and up to date records of customer interactions and transactions.


  • 2-3 years proven experience in customer service, preferably in the gas or energy industry.
  • Excellent communication and interpersonal skills.
  • Problem-solving ability and a customer-centric approach.
  • Familiarity with CRM systems.
  • High school diploma or equivalent; additional qualifications in a relevant field is a plus.
Job Category: Retail/Customer Service
Job Type: Full Time

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